Frequently asked questions
We have two shopping models: appointment-based and walk-in. These models empower you to shop for the food you want. The Wellstone Center DOES require an appointment before shopping. The Montreal Avenue Food Center DOES NOT require an appointment. Please visit our Food Markets page for our current hours.
Appointment-based: our Wellstone Center Food Market offers an appointment-based model. At your appointment time, you will sign in at the food market desk, complete an intake to update our information, and get connected with holistic resources. You will then be able to shop in our food market and choose the food items you want (up to a certain limit based on household size). This system is first come, first served.
Walk-in: Our Neighborhood House on Montreal Food Market offers an in-person, shop for yourself/household shopping model, no appointments necessary. The Montreal Food Market operates on a first-come, first-served basis, up to 40 households per shift. You may need to wait in line. Shoppers are welcome to visit this food market 2 times per month – simply visit during shopping hours. First time visitors should plan for an additional 15 minutes for the intake process.
All are welcome at our two Food Markets!
Wellstone Center Food Market: Currently offers an appointment-based model. We strive to create a dignified and comfortable shopping experience where you can choose the foods you want and will use.
Neighborhood House on Montreal Food Market: We are currently operating a walk-in, choice-based shopping model. You may need to wait in line. However, you will be able to shop for yourself and your household and choose the foods you want and will use.
Yes, we do accept food donations!
Small donations: If you have a small donation of food (a few bags worth of groceries), these can be dropped off anytime during market hours. Please visit the Food Markets page for current hours and call 651-789-3630 to schedule a drop-off if possible.
Large/bulk donations: If you have a large/bulk food donation to drop off (a carload or more of food and items), please contact us here or call the food market directly at 651-789-3630 to arrange a drop-off.
Host a food drive: If you and/or your group is interested in hosting a food drive, please email us.
Please visit our in-kind giving page to view our wish lists and learn more. .
Shoppers are welcome to visit both food markets 2 times per month – simply visit during shopping hours. First time visitors should plan for an additional 15 minutes for the intake process.
Yes, you’re welcome to pick-up food for another person/family as a proxy! Examples of a proxy (authority to represent someone else) include: case manager, relative, friend and neighbor.
If you would like to shop as a proxy for someone other than yourself, you must bring a completed TEFAP form to your scheduled appointment. This form must be completed by the person/family whom you would like to shop for. It is crucial that they complete the front and back of the form, especially where the form asks for proxy permission.
- TEFAP form (English)
- TEFAP form (Spanish)
- TEFAP form (Hmong)
- TEFAP form (Karen)
- TEFAP form (Russian)
- TEFAP form (Somali)
Alternatively, you can obtain a proxy form by visiting one of our two food markets. If you are shopping as a proxy, you are welcome to shop for up to two households per appointment.
For health and safety reasons, Neighborhood House will only allow service animals into the food markets. To read our full policy, please click here.