Frequently asked questions
Yes, anyone is welcome! We currently do not have any requirements to visit our food markets.
Wellstone Center: You must make an appointment prior to visiting this food market. Please call (651) 789-3602 from 9 AM – 4 PM, Monday-Friday.
Francis Basket: You do not need an appointment to visit this food market, show-up during shopping hours and ring the door bell.
Find more information about our food markets here.
Wellstone Center: We have an appointment-based choice model at our Wellstone Center food market. This system is first-come, first-serve. When it is your appointment time all you have to do is show up, to choose the food items you want (up to a certain limit based on household size).
When a person comes to get food, they sign in at the food market desk, complete an intake to update our information and get connected with holistic resources, and then go shopping.
Francis Basket: We are currently operating this food market under a curbside/pick-up model. Participants will come to the exterior door, a food intake worker will work with them to find out their needs and complete an intake and will bring out their groceries.
Wellstone Center: We are currently using an appointment-based choice model at this food market. We strive to create a dignified and comfortable shopping experience where our participants can choose the foods they want and will use. When a person comes to get food here, they sign in at the food market desk, complete an intake to update our information and get connected with holistic resources and then go shopping with a volunteer to pick out food.
Francis Basket: We are currently operating a curbside/walk-up model in which participants are not allowed to enter the market. Despite our minimal in-person interactions, our staff, volunteers, and interns always provide a welcoming experience to all shoppers.
Yes, we do accept food donations! Please visit our in-kind giving page for more information on how to make a food donation. There you can also find our wish list! Thank you for considering donating!
Wellstone Center: We use an appointment based system that currently allows one visit per month from one household.
Francis Basket: We welcome people to pick-up food once a week.
Yes, you’re welcome to pick-up food for another person/family as a proxy! Examples of a proxy (authority to represent someone else) include: case manager, relative, friend and neighbor.
If you would like to shop as a proxy for someone other than yourself, you must bring a completed TEFAP form to your scheduled appointment. This form must be completed by the person/family whom you would like to shop for. It is crucial that they complete the front and back of the form, especially where the form asks for proxy permission.
Alternatively, you can obtain a proxy form by visiting one of our two food markets. If you are shopping as a proxy, you are welcome to shop for up to two households per appointment.