Frequently asked questions

What are the services and resources a Family Coach can help families get access to?
  • Basic Needs/Food Support
  • Bridging
  • MNsure (Health Coverage)
  • SSI/SSDI Outreach, Access, and Recovery (SOAR)
  • Parent Support Outreach Program (PSOP)
  • Cultural Events
  • Resource Connections
  • Fresh Produce Distributions (select locations)
How long can a family work with a Family Coach?
Families can be served with one-time crisis issues and/or case management services for up to 6 months to a year.
How often can participants utilize resources such as diapers, food, household items etc. from the Family Center?
The resources are for emergency needs, if a family runs short on finances for one month they can access the resources. To access our services, contact our service connect line at 651-789-3602. The number is answered between 9-5 Monday through Friday.
Does Neighborhood House provide resources for car repairs?
Yes, call the service connect line at 651-789-3602.
Do you provide resources or information on getting a criminal record cleared up, and/or provide legal assistance?
We can refer people to outside resources that do this work. Call the service connect line at 651-789-3602.
What other programs are offered at Neighborhood House?
A list of our programs can be found by visiting our Programs page here.
How can I volunteer to support this program?
Please visit our Volunteer page here.
How can I make a donation to support the Family Centers?
You can click here to make a donation and select “Family Centers” in the gift category as who you would like to designate the gift toward.